FAQs

Frequently Asked Questions

Standard delivery across Pakistan is Rs. 249. However, we offer Free Delivery on all orders of Rs. 2,999 and above.
Yes. Our baby care product range — including lotions, oils, powders, shampoos, and wipes — is dermatologically tested, paraben-free, sulphate-free, hypoallergenic, and formulated to protect delicate newborn skin.
We offer a complete range of daily baby essentials and personal care items, including baby toiletries (shampoos, lotions, powders, oils), specialized care (Go Rash products, sunblock, repellents), hygiene wipes, and curated gift sets.
Once your order is processed, you will receive tracking details. You can also track your order directly on our website by visiting the Shipment Tracking section or contacting our support team via WhatsApp.
If you receive a damaged, defective, or incorrect product, you can request a return or exchange within our specified policy window by reaching out through our Contact Us page or WhatsApp support with your order details.